At its heart, audiology is about people. It’s about listening, understanding and finding the right hearing solution for each individual. But not all hearing clinics are set up the same way.

In New Zealand, more than 80% of hearing clinics are owned by hearing aid manufacturers or large retail chains. Independent audiology clinics are different. They’re free to focus on what truly matters – the needs of the person in front of them.

More choice, more flexibility

Because independent clinics aren’t tied to a single supplier, they can offer hearing aids from a range of manufacturers. That means more options to suit different types of hearing loss, lifestyles and budgets, rather than a one-size-fits-all approach.

By contrast, some hearing clinics only offer devices from one brand, and in some cases, just a limited selection of models, regardless of what might work best for you.

Advice you can trust

Independent audiologists are still running a business, but their advice isn’t influenced by brand ownership or national sales targets. They take the time to understand your hearing needs, explain your options and support you to make an informed decision, without pressure. They provide ongoing, personalised care to make sure your hearing aids continue to meet your needs as your hearing or lifestyle changes.

Many independent clinics are locally owned and operated, with strong ties to their communities. Their focus is on building relationships, not chasing sales numbers handed down from overseas head offices.

Some clinics in New Zealand may appear local at first glance, but are part of larger national or international corporations. Choosing an independent provider means supporting a truly local business that’s committed to your long-term hearing health.

Independence means people come first

Whether it’s choosing the right hearing aids, managing tinnitus or simply offering advice, independent audiologists are free to put people first. And that freedom matters.

All our clinics are proud to be independent and if we don’t have a clinic in your area, we’re happy to recommend another independent provider who shares the same values.